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Website Terms of Use

Last updated: July 2026

These terms govern your use of www.wearebrownhound.com.

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By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About us

This website is operated by: Brown Hound Group Limited
Registered in England and Wales. Registered company number: 15856265

Registered address: Suite A - 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom

Email: hello@wearebrownhound.com

2. About this website

Brown Hound is a healthcare insight and experience consultancy.

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The website provides general information about:

  • Brown Hound;

  • our expertise and services;

  • examples of our work;

  • our approach; and

  • ways to contact us.

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The information on this website is provided for general business and informational purposes only.

3. No professional or medical advice

Nothing on this website constitutes:

  • medical or clinical advice;

  • legal advice;

  • regulatory advice;

  • financial advice; or

  • advice tailored to a specific organisation, product, service, patient or healthcare situation.

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You should not rely on website content as a substitute for appropriate professional advice or a project-specific assessment.

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No consultant-client relationship is created merely because you visit the website, contact us or download or read website content.

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Any work undertaken by Brown Hound will be subject to a separate written agreement.

4. Accuracy of information

We take reasonable care to ensure that website content is clear and accurate when published.

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However:

  • information may become outdated;

  • content may be incomplete;

  • examples may be condensed or anonymised;

  • services may change; and

  • errors may occasionally occur.

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We do not guarantee that all website content will always be complete, accurate, current or suitable for a particular purpose.

5. Case studies and project examples

Case studies and examples may be:

  • anonymised to protect client confidentiality;

  • shortened for clarity;

  • based on work undertaken by a Brown Hound director in a previous consultancy, agency or client role;

  • illustrative of the type of work we can provide; or

  • subject to contractual or confidentiality restrictions.

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Any outcomes described relate to the context of the relevant project. They do not guarantee that the same or similar results will be achieved in
another situation.

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Where illustrative images or mock-ups are used, they may not represent final client materials.

6. Intellectual property

Unless stated otherwise, Brown Hound Group Limited owns or is licensed to use the intellectual property rights in this website and its content, including:

  • written copy;

  • brand elements;

  • graphics;

  • frameworks;

  • diagrams;

  • presentations;

  • downloadable materials;

  • photographs commissioned by us; and

  • website design elements.

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You may view and print website content for your own legitimate internal business use.

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You must not, without prior written permission:

  • reproduce substantial parts of the website;

  • republish or distribute our content;

  • modify or create derivative versions of our frameworks or materials;

  • use our branding;

  • remove ownership notices;

  • use website content commercially; or

  • present our content as your own.

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Brief quotations may be used where permitted by law and where Brown Hound is clearly credited.

7. Client and third-party intellectual property

Client names, logos, products, trademarks and other third-party materials remain the property of their respective owners.

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Their appearance on this website does not necessarily indicate endorsement, sponsorship or an ongoing commercial relationship.

8. Acceptable use

You must not use this website:

  • unlawfully or fraudulently;

  • to introduce viruses, malicious code or harmful material;

  • to attempt unauthorised access to the website or connected systems;

  • to interfere with website performance or security;

  • to scrape, harvest or extract information using automated means without permission;

  • to impersonate another person or organisation; or

  • in a way that infringes another person’s rights.

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We may restrict access to the website where we reasonably believe misuse has occurred.

9. Links to other websites

The website may contain links to third-party websites or services.

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These links are provided for convenience and do not mean that Brown Hound endorses or controls the third party.

We are not responsible for:

  • third-party content;

  • website availability;

  • security;

  • privacy practices;

  • products; or

  • services.

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You access third-party websites at your own discretion.

10. Website availability

We aim to keep the website available and operating correctly, but we do not guarantee uninterrupted access.

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We may suspend, withdraw, update or restrict the website without notice, including for:

  • maintenance;

  • security;

  • technical changes;

  • service-provider issues; or

  • business reasons.

11. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence.

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To the fullest extent permitted by law, Brown Hound Group Limited will not be liable for losses arising solely from reliance on general website content
or from:

  • inability to access the website;

  • interruption or delay;

  • viruses or harmful material introduced by third parties;

  • third-party websites;

  • loss of business, revenue, profit, opportunity, goodwill or data; or

  • indirect or consequential loss.

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These terms do not replace or limit any liability agreed under a separate client contract.

12. Privacy and cookies

Our use of personal information is explained in our Privacy Policy.

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Our use of cookies and similar technologies is explained in our Cookie Notice and cookie-preferences centre.

13. Changes to these terms

We may update these terms when the website, our services or applicable requirements change.

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The current version will be published on this page with its last-updated date.

14. Governing law

These terms are governed by the laws of England and Wales.

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The courts of England and Wales will have jurisdiction over disputes arising from use of the website, subject to any mandatory rights that apply.

15. Contact us

Questions about these terms can be sent to: hello@wearebrownhound.com

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